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What Is External Communication: The Role of Communication in Business Success
External communication is a strategic capability that shapes reputation, influences stakeholders, and supports long term organisational success. It ensures the organisation is understood, trusted, respected, and valued across its external environment.

Michelle M
Dec 2, 20257 min read


What Are the 7 Communication Styles: How Leaders Adapt to Different Styles
The seven communication styles shape how teams collaborate, how leaders influence, and how organisations operate. Understanding these patterns helps professionals build trust, reduce conflict, and create high performance environments.

Michelle M
Nov 23, 20256 min read


Two Way Communication System: Best Practice and Guidance
A two way communication system is essential for large organizations that want to strengthen culture, improve engagement, accelerate decision making, and achieve operational excellence. Two way communication supports transparency, reduces conflict, enhances collaboration, and ensures leaders understand employee perspectives.

Michelle M
Nov 23, 20256 min read


Intercultural Communication Self Awareness Scale: A Framework for Inclusion
The Intercultural Communication Self Awareness Scale is a powerful tool for strengthening communication across diverse environments. It helps employees understand their own cultural habits, recognise the cultural needs of others, adapt their communication style, and engage effectively in global interactions.

Michelle M
Nov 22, 20256 min read


What Are the Five C’s of Verbal Communication: A Detailed Guide
The Five C’s of Verbal Communication provide a powerful, practical, and universal framework for improving communication across large organisations. When employees communicate clearly, concisely, correctly, courteously, and completely, performance improves, collaboration becomes smoother, and decision making accelerates.

Michelle M
Nov 20, 20256 min read


HR Communication: Best Practices for Engaging a Modern Workforce
HR Communication is a strategic capability that shapes employee experience, culture, and operational effectiveness in large organizations. When communication is clear, consistent, structured, and inclusive, employees feel supported, informed, and engaged. HR plays a vital role in ensuring messages are accurate, timely, and aligned with organizational values.

Michelle M
Nov 18, 20254 min read


Three Way Communication: Improving Team and Customer Interactions
Three Way Communication is a simple yet powerful communication method that strengthens clarity, accuracy, accountability, and safety across large organizations. By ensuring that messages are sent, restated, and confirmed, employees eliminate ambiguity and reduce the risk of misunderstanding.

Michelle M
Nov 17, 20256 min read
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