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ITIL vs Agile: Understanding the Balance Between Control and Flexibility
The debate between ITIL vs Agile is not about choosing one over the other it is about integrating both to achieve balance. ITIL ensures governance, compliance, and service reliability, while Agile brings flexibility, innovation, and customer focus.

Michelle M
Nov 66 min read


Change Process ITIL: How to Manage IT Changes Effectively
The ITIL change process is a vital part of any mature IT service management framework. It ensures that changes are made in a controlled, predictable, and safe manner.

Michelle M
Oct 267 min read


Service Management in Cloud Computing: Best Practices for Success
Service management in cloud computing is more than a technical necessity it is a strategic advantage. It ensures that organizations can leverage the full potential of the cloud while maintaining stability, security, and cost efficiency.

Michelle M
Oct 86 min read


Difference Between Change Management and Configuration Management
While Change Management and Configuration Management have different goals, they are complementary. This blog explains the differences.

Michelle M
Apr 72 min read


ITIL Capability Maturity Model
This blog will explore the ITIL Capability Maturity Model, compare ITIL vs Agile, discuss the importance of ITIL portfolio management

Michelle M
Mar 154 min read


What is a PMO Service Catalogue?
What is a PMO Service Catalogue? How to create a PMO services catalogue.

Michelle M
Jun 17, 20242 min read
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