The ITIL change process is a vital part of any mature IT service management framework. It ensures that changes are made in a controlled, predictable, and safe manner.

As technology continues to evolve, middleware is also transforming. Modern middleware solutions are becoming more intelligent, automated, and cloud-native.

A Corporate Software Inspector is a specialized professional tasked with evaluating, auditing, and monitoring the software systems an organization uses to ensure that they align with legal, regulatory, security, and operational standards. Much like an auditor, they dive deep into systems to identify risks, inefficiencies, or vulnerabilities.

MSP consulting is much broader and more strategic than just monitoring servers or resetting passwords. It involves assessing an organization's technology landscape, understanding business goals, recommending changes, implementing solutions, and driving continuous optimization.

While Change Management and Configuration Management have different goals, they are complementary. This blog explains the differences.

This blog will provide a deep dive into the role of an IT Service Manager, their responsibilities, the industries that benefit from managed